How do you keep my information secure?
When you purchase something from our store as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products, and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If you change your mind after you opt-in, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information by contacting us at email@example.com or mailing us at:
130 Industrial Ave - Unit 600,
Carleton Place, ON, K7C 3T2
You can also opt-out of cross-device tracking by accessing your device settings or visiting and employing the controls described on the NAI’s Mobile Choices page.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help to ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional, generally-accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
WEB VISITOR & CUSTOMER DATA
We use analytics tools and other third-party technologies, such as Google Analytics, NextRoll (for more details for residents of California, and the information NextRoll collects, please visit this page) and/or DoubleClick cookies, to collect non-personal information & personal information in the form of various usage and user metrics when you use our online sites/services.
These tools and technologies collect and analyze certain types of information, including cookies, hashed email, IP addresses, device and software identifiers, referring and exit URLs, onsite behaviour and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information, including hashed email addresses.
The third-party analytics companies who collect information on our sites, services, and online products/services may combine this with information independently collected from other websites, other online/mobile products and services relating to your activities across their network of websites as well as online/mobile products and services (cross-device tracking). Many of these companies collect and use information under their own privacy policies.
You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines and Restrictions. You can set preferences for how Google advertises to you using the Google Ad Preferences page and, if you want to, you can opt out of interest-based advertising entirely by cookie settings (see settings feature in your internet browser or privacy settings on mobile device), using YourAdChoices Opt-out, or permanently using a browser plugin.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep such information confidential.
We may also release your information when we believe such release is appropriate to comply with the law, enforce our site policies, or protect both ours or others' rights, property, or safety. However, non-personally identifiable & personally-identifiable visitor information may be provided to other parties for marketing, advertising, cross-device tracking or other uses.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Office at firstname.lastname@example.org or by mail:
130 Industrial Ave - Unit 600,
Carleton Place, ON, K7C 3T2