Have a return? We're here to help.
We want you to get the most out of your Parkit360 Trailer Dolly and Accessories.
If you are not completely satisfied with your purchase, return your Force or Transformer Dolly within 30 days of receiving it to be refunded (minus our shipping and restocking fee).
Parts-Only and International orders are not eligible for return.
30 Day Return Policy
For customers in the Mainland US and Canada, a flat shipping return cost will be deducted from your refund, plus restocking fee:
Scout: $100 Return Shipping Fee + $100 Restocking Fee
Force: $250 Return Shipping Fee + $100 Restocking Fee
Transformer: $500 Return Shipping Fee + $200 Restocking Fee
Pack the Trailer Dolly, U1 Interstate® Battery kit(s) and all included Accessories back into the original packaging. If you need help with repackaging or have discarded the original box, please contact us.
Call us at 1-888-926-5517 ext. 1 to let us know when your package is ready. Please provide us with your Sales Receipt or Online Order number.
Our staff will provide you with an RMA# that must be written on the box prior to sending. We will email you a Return Shipping Label that must be affixed to the box prior to Drop Off at your nearest FedEx Depot. (If you are unable to drop off the unit, pick-up can be arranged.)
- Receive your refund minus the shipping and restocking fee once the Dolly arrives at our warehouse.
Incorrect Order or Missing Item
If you do not receive exactly what you ordered or if an item was missing from your shipment, we will send you the correct items as soon as possible at no extra cost.
Something not working the way it should? We'll repair it within 30 days of receiving the part at our warehouse. Total repair time may vary depending on the complexity of the repair and product availability.
Items under warranty that are sent to us after the initial 30 day return policy window will only be charged the return shipping for the replacement item.
1 Year Interstate® Battery Warranty
Our 12V U1 Batteries are covered separately by an Interstate® 1 Year Warranty, starting from your date of purchase.
Find a Service Location near you: interstatebatteries.com/location-finder