Return Policy

Return Policy

Have a return? We're here to help!

We want you to get the most out of your Parkit360 Trailer Dolly and Accessories.

Trailer Dollies

30 Day Return Policy

If a manufacturer defect is found or if any of the parts should fail, customers in the Mainland USA and Canada can return their dolly within 30 days of receiving it to be refunded minus our shipping and restocking fee, given that:

Prompt written or verbal notice of the defect is provided

The returned goods are undamaged and accompanied by all original packaging and accessories

The original sales receipt is presented

Exclusions & Limitations

International orders, as well as adapters or parts purchased separately, are not eligible for return.

Shipping & Restocking

For customers in the Mainland USA and Canada, a flat shipping return cost will be deducted from your refund, plus restocking fee (USD):

Scout

$100 Return Shipping Fee + $100 Restocking Fee (USD)

Force

$250 Return Shipping Fee + $100 Restocking Fee (USD)

Transformer

$500 Return Shipping Fee + $200 Restocking Fee (USD)

Carrier

$500 Return Shipping Fee + $200 Restocking Fee (USD)

Return Process

Package

Pack the trailer dolly and all included accessories back into the original packaging.

Note: If you need help with repackaging or have discarded the original box, please contact us.

Call

Call us at 1-888-926-5517 to let us know when your package is ready.

Please provide us with your sales receipt or online order number.

Ship

Our staff will provide you with an RMA# that must be written on the box prior to sending.

We will email you a Return Shipping Label that must be affixed to the box prior to Drop Off at your nearest FedEx Depot.

Note: If you are unable to drop off the unit, pick-up can be arranged.

Refund

Receive your refund minus the shipping and restocking fee once the trailer dolly arrives at our warehouse.

Need help?

Incorrect Order or Missing Item

If you do not receive exactly what your ordered or if an item was missing from your shipment, we will send you the correct items as soon as possible at no extra cost.

Repairs

Items under warranty that are sent to us after the initial 30 day return policy window will only be charged the return shipping for the replacement.

1 Year Interstate® Battery Warranty

All our batteries are covered separately by an Interstate® 1 Year Warranty, starting from your date of purchase.

Find a Service Location near you: interstatebatteries.com/location-finder